shipping & returns

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

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We will ship to PO Boxes via USPS. However, expedited shipping is not available to a PO Box. Other carries options are available and we reserve the right to change carries at any time.

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PROCESSING TIME

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All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 1-14 business days (excluding Saturdays, Sunday, and Holidays)to process.

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After your payment is authorized and verified, standard orders can still take 2 business days to process. This is just an estimate and doesn't include weekends or holiday.  

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SHIPPING RATES & TIMELINE

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Please note that orders to Canada destinations may take up to 1-5 business days from the date that it is shipped out, for international shipments it may take up to 7-14 business days from the date that it is shipped out, not necessarily from the date that it is placed depending on the shipping

method selected and final destination of the order.

For Canada Domestic & International orders, we will use USPS or UPS to shit to most location. Your final shipping coat is displayed at the point of checkout.

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When your order has been shipped , you will receive an email with your tracking information.

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SHIPPING FEES

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Shipping fees are non-refundable. If you refuse any shipments from Divine Glam, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

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OUT OF STOCK ITEMS 

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If your order includes multiple items or more that are out of stock; we will go ahead and ship the rest of your order, and issue a refund to your original form of payment for the item(s) that are not in stock.

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RESERVED RIGHTS REGARDING SHIPPING

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While we will make every effort to accommodate your shipping and billing preferences, in order to protect our Divine Glambabes, Divine Glam reserves the right to require customers to use a "common" shipping and billing address, in the event that we are unable to process the order or verify the shipping address provided.

 

Divine Glam also reserves the right to solely limit, refuse, and cancel orders from customers at anytime due to:

• An irregular or excessive returns history or any items

• An irregular or excessive history involving opening, damage, used or missing items

• Fraudulent or criminal activity.